ABOUT US
We take renting seriously.
Holloway is a small, focused property rental service operating on Wualai Road — in the heart of the neighbourhood we love most.
Back to HomeOUR STORY
Started from a simple observation
Holloway began when its founder, after years of helping friends navigate the rental market in Chiang Mai, realised that most tenants — especially those new to Thailand — were making significant housing decisions without anyone genuinely in their corner.
Agencies were often motivated by the fastest deal. Landlords were understandably looking after their own interests. And tenants, dealing with language barriers and unfamiliar leasing norms, were left to figure it out alone.
Holloway was built to change that — one rental at a time. We are a small operation by choice. We believe that staying focused allows us to do better work for each person we help.
OUR MISSION
Thoughtful support at every stage
Our mission is to make the rental experience in Chiang Mai feel more human — calmer, clearer, and genuinely supportive. Whether you are arriving for three months or settling for years, you deserve someone who takes your situation seriously.
We value patience over speed. We value understanding over transactions. And we believe that a good rental relationship — between tenant, landlord, and this city — is worth building carefully.
Holloway is based at:
19 Wualai Road, Tambon Hai Ya
Mueang, Chiang Mai 50100, Thailand
THE TEAM
The people behind Holloway
Nate Rourke
Founder & Lead Adviser
Nate has lived in Chiang Mai for over a decade, working in property and community development. He knows the landlords, the leases, and the streets.
Patcharee Suwanna
Tenancy & Relations Coordinator
Patcharee manages day-to-day tenancy support, liaising between tenants and landlords in both English and Thai with warmth and precision.
Oliver Marsh
Property Researcher
Oliver vets every property in our short-stay portfolio — checking for character, quiet, and a quality of life that is easy to settle into.
HOW WE WORK
Standards we hold ourselves to
Transparent communication
We say what we know and what we do not. If a property has a known issue, we tell you before the viewing, not after.
Careful lease review
Our longer search service includes a thorough reading of your lease before signing. We highlight anything that warrants your attention.
Bilingual practice
All tenancy communications can be handled in English and Thai, so nothing important is lost in the gap between languages.
Tenant-first approach
Our fee structure is designed so that our success is tied to your satisfaction — not to filling vacancies quickly.
Vetted property portfolio
Each property in our short-stay portfolio is personally inspected. We do not list properties we would not be comfortable recommending to a close friend.
Privacy & data care
We handle your personal information with discretion and in accordance with Thailand's Personal Data Protection Act (PDPA).
ABOUT CHIANG MAI RENTALS
Renting in Chiang Mai takes local knowledge
Chiang Mai's rental market is unlike many others in Southeast Asia. The city has distinct neighbourhood personalities — the Old City's temple-lined lanes, Nimman's café culture, and the Wualai craft corridor each attract very different kinds of residents. Matching a person to the right area requires listening, not just searching.
Lease norms in Thailand can differ significantly from what tenants expect, particularly around deposit structures, maintenance responsibilities, and renewal terms. Having a bilingual intermediary who understands these conventions makes the process considerably smoother.
Holloway operates from Wualai Road — the silver-working street that runs through one of Chiang Mai's most distinctive artisan areas. Working from here keeps us close to the neighbourhoods and people we know best, and allows us to offer advice grounded in direct, current experience of the city.
Our work draws on years of engagement with the city's property landscape — from short-stay creative residencies to long-term family homes. We continue to learn from each tenancy we support.
Curious to know more?
We are a small team and we are reachable. Send us a message or call — no scripts, no pitch.
Get in Touch