WHY HOLLOWAY
The case for doing this differently.
Property rental in Chiang Mai does not have to be stressful, opaque, or fast. Here is what we do instead.
Back to HomeCORE ADVANTAGES
What you can count on with Holloway
Neighbourhood expertise
We have walked Wualai, Nimman, and the Old City's side streets for years — not as tourists, but as residents. That difference shows in the quality of our recommendations.
A team you can reach
We are small by choice. When you contact Holloway, you speak to someone who knows your situation. No ticket systems, no automated replies.
Tenant-aligned incentives
Our search fee is paid once, for successful placements. We are not motivated by filling properties quickly — only by finding ones that genuinely suit you.
Bilingual across all contact
From landlord conversations to lease review, we handle Thai and English fluently. Nothing significant falls through a language gap on your behalf.
Paced, considered viewings
Viewings are arranged with breathing room between them. You get real time to reflect on each place before we show you the next.
Lease review support
Before you sign anything, we read the lease with you. We explain the terms in plain language and flag anything that deserves discussion.
Ongoing tenancy support
Our monthly retainer service keeps a reliable contact in your corner throughout your tenancy — for repairs, notices, and the small things that add up.
Carefully curated short stays
Every short-stay property is personally inspected for character, quiet, and comfort. We do not list anything we would not be happy staying in ourselves.
Settling-in guidance
Short-stay tenants receive a local welcome guide. Long-term searchers get help with the first practical steps of moving in — from utilities to neighbourhood contacts.
PROFESSIONAL EXPERTISE
Years of local knowledge, not just listings
Our team has been operating in Chiang Mai's rental market for years. We know which landlords are communicative, which buildings have maintenance histories, and which streets offer the kind of quiet that holds up over months. That depth of knowledge is what separates a considered recommendation from a search result.
TECHNOLOGY & PROCESS
A process built for clarity, not speed
We have developed a search and recommendation process that starts with conversation, moves through a shortlist shaped by genuine compatibility, and ends with a decision you have arrived at thoughtfully. No property-matching algorithm replaces the quality of a well-conducted initial consultation.
CUSTOMER SERVICE
Support that feels human
Tenancy issues rarely announce themselves at convenient moments. Our monthly support retainer means you have a warm, bilingual contact whenever something comes up — not a general inbox and a waiting period.
VALUE & PRICING
Straightforward fees, no surprises
Our pricing is clear. The Deliberate Home Search is a single, one-time fee. Short stays are priced by the week. Monthly support is a flat monthly rate. We do not add commissions, referral fees, or undisclosed arrangements.
RESULTS
Tenancies that last, relationships that hold
We measure success by how settled our clients feel — at six months, at twelve months, and beyond. Many of our long-term tenants remain in properties we found for them over two years ago. Several have extended their stays in our short-stay properties multiple times. These outcomes are the clearest evidence we have that the approach works.
HOW WE COMPARE
A different kind of rental experience
The typical rental process is built around convenience for agencies, not tenants. Here is how Holloway approaches things differently.
| Feature | Typical Providers | Holloway |
|---|---|---|
| Lease review before signing | ||
| Bilingual English / Thai support | ||
| Personally inspected properties | ||
| No hidden commission structures | ||
| Paced viewings with reflection time | ||
| Ongoing tenancy support available | ||
| Welcome guide for short stays | ||
| Settling-in assistance |
WHAT SETS US APART
Things you will not find elsewhere
Artisan neighbourhood welcome guide
Every short-stay rental comes with a curated local guide — not a generic city pamphlet, but a considered document written from time spent living in these streets.
Life-fit consultation at the start
Before we show you a single property, we take time to understand not just your requirements but how you like to live — which shapes everything that follows.
Trusted local service network
Our tenancy support retainer draws on a network of local tradespeople and service providers we have vetted over years — people we would call ourselves.
No pressure communication
We do not follow up repeatedly or create a sense that you need to decide now. We answer questions, offer perspective, and let you move at a pace that feels right.
RECOGNITION
Milestones we are proud of
8+
Years operating in Chiang Mai
340+
Tenants successfully placed
4.9
Average client satisfaction rating
92%
Long-term clients who returned or referred
Thailand Property Association
Member since 2018 — Residential Lettings Sector
PDPA Compliance Certified
Certified data handling practices under Thailand's PDPA framework
Chiang Mai Expat Directory
Top-rated rental adviser, 2024 community survey
The right rental is worth taking time over.
We would be glad to talk through your situation — no commitment needed, just a conversation.
Reach Out to Holloway